Asked Questions
Why won’t my bow fire?

All our crossbows are test fired 3 times before they leave our facility. Please follow these few steps and the crossbow should fire for you every time. First, make sure the safety is in the safe position and the crossbow is pointed in a safe direction. Second, cock the crossbow until the cocking handle clutch slips, the handle will turn but the track trigger firing system (TTFS) has stopped moving. You cannot overcock the crossbow. Next, load the arrow with the white fletching down keeping your fingers in front of the bridge on the riser and your opposite hand away from the trigger. Push the arrow into the TTFS until it stops. Once the arrow stops, push rearward with roughly 10 pounds of pressure and you will hear the arrow clip onto the string. If you do not hear the arrow clip on to the string the arrow is not fully nocked and the bow will not fire. Once you hear the click you should be good to go and the crossbow should fire. If you have any further issues please contact us at [email protected]

How do I properly sight in my Ravin?

Once you have your scope properly mounted on your bow, set your speed dial to the manufactured suggested speed of your bow. Start at 10 yards to make sure you are on target and make adjustments with your vertical and horizontal adjustment turrets to zero the bow. Next, back up to 20 yards and do the same. Back up to 50 yards and zero the bow in here to where you are confident. After this has been done, come back up to 40 yards to calibrate your bow for the rest of your reticles. At this point you want to focus on using just your speed dial for vertical adjustment of all your reticles out to 100 yards. Take a shot at 40 yards with your 40 yard reticle. If you hit high you will need to turn your speed dial slightly down to a lower number until you hit exactly what you are aiming at. If you hit low, you will need to turn your speed dial to a slightly higher number until you hit exactly what you are aiming at. Upon doing this the rest of your reticles will be set out to 100 yards.

How long can I keep my crossbow cocked?

It is safe to keep your crossbow cocked while you are hunting in a stationary position. For personal safety reasons, do not stalk or walk to or from your hunting location with your Ravin crossbow cocked. Do not keep your crossbow cocked for more than about 8 hours.

How long should string and cables last?

We recommend changing the string and cables every 2 years or 400 shots (2 years or 200 shots for R18 and R500 Series), whichever occurs first. The string life can vary depending on the care and maintenance, number of shots, and weather conditions during use.

How do I change my strings and cables?

Once your crossbow needs to have string and cables replaced we would recommend taking it to your local Ravin dealer. You can find the closest dealer with our Dealer Locator on

Where can I get my Ravin serviced?

At any authorized Ravin dealer. To find a dealer near you, please use the dealer locator that is on

How do I position my arrow?

Nock your arrow on your Ravin crossbow with the odd colored fletching pointing straight down.

Can I take the trigger box off the string if I don’t shoot it?

The trigger box will stay connected to the string until the bow is fired. It will not hurt the bow or cause damage by being attached and left on after the bow is de-cocked. The next time you plan to shoot, make sure your safety is in the safe position, cock your bow back and load an arrow.

What types of arrows and nocks should I use with my Ravin crossbow?

Use only Ravin-branded arrows with clip-on nocks recommended for your crossbow.

Explanation of magnification speed dial.

Your scope’s reticles are adjusted by using your speed dial which is your magnification setting. This means that once you properly sight in and calibrate your scope using the speed dial your magnification will become a fixed power at that point as well. Moving the dial to a different Magnification setting after your bow has been properly sighted in and calibrated with your speed dial will result in an accuracy issue vertically.

Can my arrows be re-fletched? What are the re-fletching specs?

Yes, your arrows can be re-fletched with a 1 degree off-set.

What is the warranty on my Ravin crossbow?

New Ravin crossbows are covered under a five-year limited warranty against defects in materials and workmanship to the stock, trigger and cocking mechanism, and limb assembly when used normally in accordance with Ravin’s published instructions and guidelines. Our liability extends to parts, in-house labor, and return transportation to the customer and is non-transferable. This limited warranty does not cover strings, cables, scopes, arrows, transportation of product to our service center, damage caused by abuse, dry firing, using arrows other than the Ravin-branded arrows recommended for your crossbow, failure to follow safety advice and usage instructions in the manual, modification or failure to perform normal maintenance, or any other expenses or damage to property or person. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

What is the correct arrow rest position?

  • Button Head Screws – position the rest in the most vertical position possible and centered.
  • Flat Head Screws – the screws will automatically position the arrow rest in the correct location.

What do I do if the rest comes loose?

Remove the screws and apply a small amount of blue thread locker. Then, for:

  • Button Head Screws – position the rest in the most vertical position possible and centered.
  • Flat Head Screws – the screws will automatically position the arrow rest in the correct location

Do I use serving fluid or wax?

We recommend using Ravin branded Polymeric bow string conditioner fluid. This is a non-wax lubricant. This can be used on the string and is also designed to be put right on to the center serving. For further instructions see your Ravin owners manual.

Where is the serial number located on my crossbow?

The serial number is located on the center of the guide where the string would be in the resting position. If the Trac Trigger Firing system is connected to the string, the bow will need to be cocked back in order to see the number directly below it. For R500 Series and R18 Crossbows, the serial number is located on the left side of the guide.

Why should I register my crossbow?

Product registration is for your safety and convenience. We encourage you to register your product so we’ll be able to send you important updates about your crossbow.

What if I have more questions?

For further inquiries call our customer service number at 715-718-3574, or email us at [email protected]