The role of Customer Service/Technical Support Representative is to work with external suppliers and dealers, while keeping connected to Ravin office staff through phone calls, meetings, and email/online – to ensure customer orders are entered accurately and filled to their complete satisfaction. You’ll be Ravin’s point of customer contact for following through on sales and tech issues.

Role and Responsibilities:

- Complete and maintain accurate sales forecasts
- Gather data and building reports for managers
- Conduct post-sale follow-up
- Call on prospective clients
- Data entry
- Develop quotes in cooperation with identified sales strategies and information collected from customers or partners, as assigned
- Conduct ongoing customer-needs analysis and research of customer requirements through first-party resources
- Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
- Perform reporting functions on an ongoing and timely basis
- Assist in completing sales projects, including proposals and marketing
- Minimal travel may be required

Qualifications and Education Requirements

- Bachelor’s Degree, preferred but not required
- Ability to work well under pressure
- Exceptional communication skills and phone etiquette
- Excellent organizational skills with accuracy
- Problem-solving abilities
- Proficient in Microsoft Office Suite
- Attention to detail

WE OFFER
- Weekly payment
- Robust Benefit Plan Package 
- Company pays 75% of Health Insurance Premium 
- Free dental coverage for employees
- 401k 50% company match up to 6%
- 2 weeks of PTO in the First year!
- Opportunity for Advancement 
- Year0end Bonus
- Refferal Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE)

$16-$20/hour

Production Assembler

Full Time, Monday-Thursday 6:30am-5:00pm

Part Time available

Enjoy working with your hands and building precision equipment? Want to work in a carefully climate-controlled environment?

Ravin is hiring Production Assemblers to build all Ravin products. This role will involve utilizing a variety of hand & power tools, fixtures, task instructions, and test equipment to perform a series of standardized operations required to correctly assemble Ravin’s precision products.

Essential Duties and Responsibilities: 

- Follow detailed assembly instructions, processes and procedures

- Maintain a clean and organized work area to facilitate manufacturing functions

- Comply with policies, guidelines and regulatory requirements

- Attention to detail - Handle sharp cutting tools/objects

- Utilize torque wrench/driver and arbor press

- Communicate clearly

- Utilize basic to intermediate math

- Operate pallet jack to move packaged products and product components

Physical Demands:

• Production Assembler may be subject to standing long hours with repeated hand/arm motions, bending, lifting (20-30 pounds) and squatting in a manufacturing environment.
• Must be adept at fine motor skill manipulation with both hands.
• Must be able to write, speak and understand English.
• Reasonable accommodations may be made for individuals with disabilities to perform the physical demands and essential functions of this position.

We Offer:

• Weekly pay
• 3 paid 15 minute breaks during a 10 hour shift
• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Free dental coverage for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Year-end Bonus
• Referral Bonus

Ravin crossbows, LLC is an Equal Opportunity Employer (EOE).

Pay: $12.00/hr to $16.00/hr (depending on experience)

Velocity Outdoor is a leading outdoor sporting goods company with product lines serving the hunting and shooting enthusiast in Archery, Airguns, Airsoft, Firearms Optics, and Laser Aiming Devices. Key brands include Crosman and Benjamin Airguns, Ravin Crossbows, CenterPoint Archery and Optics, Lasermax Laser Aiming Devices, and GameFace Airsoft. We are seeking an individual who has proven success in strategic planning, analytic capability, project management, team leadership, and cross-functional collaboration.

The Product Manager will be accountable and responsible for developing the strategy and executing the plan to grow the Ravin Archery business. Together with the executive team you will define growth-oriented go-to-market strategies, clearly defining consumer and industry trends, setting a multi-year new product agenda, and partnering with the sales team to maximize sales and distribution opportunities.

You will then lead the execution of the strategy by defining the product mix and mapping out the new product pipeline while overseeing maintenance of business on existing products including margin enhancement/cost savings initiatives.

This position requires a blend of big picture thinking and detail orientation. You must be able to communicate and collaborate with key areas of the company, including Quality and Design Engineering, Purchasing, Sales, and the Marketing Communications team. You will also work with domestic and overseas suppliers in support of purchasing and engineering to help bring products to market.

This position will be based in Superior, WI.

KEY RESPONSIBILITIES

• Collaborating with your team to define market trends, competitive set, and new product opportunities for Ravin.
• Work with sales and operations team to manage and enhance existing product line life cycles including product enhancements and/or cost savings opportunities.
• Specifying performance and financial requirements for current and future products.
• Work in conjunction with sourcing and purchasing teams to identify key new products and product improvements with domestic and overseas vendors.
• Coordinate engineering team efforts in new product development and testing.
• Accountable for accurate documentation of the PDC process, EAR and BOM development.
• Maintain a sense of urgency, facilitates problem solving and planning to anticipate and overcome risks/obstacles.
• Facilitates communication to key stakeholders on project performance.
• Procedural training and communication for new and revised products and components.
• Fosters teamwork; strives to maintain an environment of openness and trust.
• Works closely with sales and marketing communications teams to identify key selling prospects of new products and support retail customer meetings.
• Leads the implementation and/or improvement of products with internal partners to deliver a world class experience while managing costs.
• Manages product launch efforts in coordination with operations, sales, and marketing team.
• Has an outstanding knowledge of competitors' products, competing materials and develops compelling arguments to support our efforts to sell Company products.
• Works with Sales to manage product positioning, pricing, and training for current and new products.
• Regularly perform pricing and competitive analysis by customer channel and recommend strategies to improve market position.

REQUIREMENTS

• Bachelor’s degree in Technical or Project Management discipline
• 5+ years of work experience directly in project/product management experience with proven success in growing businesses
• Strong communication and collaboration skills; can-do, problem solving attitude
• 10-15% travel; must have a passport and be able to obtain a Chinese visa
• Strong interest in/affinity with outdoor categories, especially archery
• Experience managing direct reports
• Ability to engage in big-picture, strategic thinking with an attention to detail and execution
• Analytical capability and strong Excel skills

• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Dental free for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Yearend Bonus
• Referral Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE)

The Freight Shipping Lead is responsible for overseeing the day-to-day truckload and less-than-truckload (TL and LTL) shipment operations in the Shipping department. The Freight Shipping Lead is a working Lead position and is responsible for shipping of Ravin and Centerpoint Archery freight loads and helping where needed to accomplish company goals. The Freight Shipping Lead ensures that shipping clerks are picking and processing orders accurately and efficiently, and monitors shipping supplies.

Role and Responsibilities:

• Leads, guides, and trains employees in department
• Maintains a positive attitude for others to emulate
• Delegate tasks as needed to maintain efficiency in department
• Work with Purchasing Dept to order shipping supplies.
• Verify and keep records on incoming and outgoing shipments and prepare items for shipment
• Compare identifying information and count, weigh, or measure items of incoming and outgoing shipments to verify information against bills, invoices, orders, or other records
• Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates (may include contacting motor carriers to notify them of shipment information)
• Complete and visually inspect paperwork for all shipments including bills, export papers, manifest, and other documents, ensuring the correct parts are being shipped
• Affix shipping labels on packed cartons or stencil identifying shipping information on cartons using stenciling equipment
• Insert items into containers using spacers, fillers, and protective padding
• Post weights and shipping charges, affix postage
• Route incoming items to departments or stock locations
• Examine outgoing shipments to ensure shipments meet specifications
• Maintain inventory of shipping materials and supplies
• May operate forklift to move shipments from Shipping/Receiving area to storage or work area
• Perform other stockroom duties, as needed

Qualifications and Education Requirements:

• High School Diploma, or equivalent (GED)
• 2 years of experience directly related to the duties and responsibilities specified
• Experience with JD Edwards and ProShip software
• Excellent communication skills with problem solving abilities
• Above average computer skills with Microsoft Word and Excel, internet correspondence, and research
• Self-motivated and ability to “think on your feet” when working and a “can do” approach to work
• Attention to detail

• Paid weekly
• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Dental free for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Yearend Bonus
• Referral Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE)

The Shipping Clerk is responsible for shipping, ensuring that only the intended goods get shipped out of the warehouse in a cost-effective manner.

Role and Responsibilities:

• Verify and keep records on outgoing shipments and prepare items for shipment
• Compare identifying information and count, weigh, or measure items of outgoing shipments to verify information against bills, invoices, orders, or other records
• Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates (may include contacting motor carriers to notify them of shipment information)
• Complete and visually inspect paperwork for all shipments including bills, export papers, manifest, and other documents, ensuring the correct parts are being shipped
• Affix shipping labels on packed cartons or stencil identifying shipping information on cartons using stenciling equipment
• Insert items into containers using spacers, fillers, and protective padding
• Post weights and shipping charges, affix postage
• Examine outgoing shipments to ensure shipments meet specifications
• Maintain inventory of shipping materials and supplies
• May operate forklift to move shipments from shipping-and-receiving platform to storage or work area
• Perform other stockroom duties, as needed

Physical Requirements:

• Ability to bend, lift, and squat
• Stand 8-12 hours while working
• Ability to lift up to 50 lbs. repeatedly
• Repetitive fine and gross motor assembly with arms and wrists

• Paid weekly
• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Dental free for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Yearend Bonus
• Referral Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE)

The Inventory Clerk is responsible for aiding in the process of recording incoming, outgoing, and internal transfers of inventory. The Inventory Clerk will be responsible for assisting in analyzing and reporting discrepancies in the inventory records. This position is also responsible for conducting regularly scheduled inventory counts that may occur outside of regular business hours.

PRIMARY RESPONSIBILITIES:

• Ensures inventory data accuracy, identifies, and documents any discrepancies related to auditing loads.
• Moves materials throughout the plant and warehouse.
• Assists in investigating items status locations, analyzes the exceptions, and updates inventory.
• Assists in physical inventories and cycle counts.
• Assists in the coordination and reconciliation of inventory or location discrepancies associated with the cycle count process, as well as performing data entry.
• Assists in maintaining and adjusting an accurate Bill of Materials.
• Maintains historical records of all inventory transactions, including transfers, builds, adjustments, cycle counts, audits performed, shortages, discrepancies, and resolutions.
• Coordinates the movement of materials and parts between outside vendors and internal locations.
• Maintains accurate and up-to-date records
• Utilize Microsoft Office applications and Enterprise Resources Planning (ERP) system and/or QuickBooks.
• Performs other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operate fork truck, pallet jacks, and other material handling equipment.
• Extensive data entry with troubleshooting
• Adherence to standard operating procedures (SOP), processes and protocols
• Maintains open communication between all departments.

Qualifications and Education Requirements

• Knowledge of inventory management
• Experience with software: Enterprise Resource Planning (ERP) and/or JD Edwards, a plus
• Previous manufacturing and lean experience, a plus
• Proficient in Microsoft Office Suite (Access, Excel, Word, etc.)
• Must have exceptional attention to detail with above average analytical skills.
• Ability to gather and analyze data.
• Solid judgement along with decision making skills.
• Ability to take direction, work independently or in a team environment.

PHYSICAL DEMANDS:

The Inventory Clerk may be subject to sitting long hours with repeated keyboarding, repeated bending, lifting (20-30 pounds) and squatting. In addition, the Inventory Clerk must write, speak and understand English. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Paid weekly
• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Dental free for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Yearend Bonus
• Referral Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE)

POSITION SUMMARY:

This position will be responsible for providing administrative support to ensure efficient operation of the office. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring logbook, notifying the appropriate personnel of guests and emergency situations; and also assisting in process and procedures. They must possess phone handling skills, ability to work under pressure, and technical skills, as well as excellent customer service skills to be successful on the job.

ROLES AND RESPONSIBILITIES:

· Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries

· Answers and transfers calls to appropriate units in a polite, & professional manner

· Takes messages and communicates them appropriately

· Maintains employee and department directories as a guide for directing visitors

· Offers beverage to guests where necessary

· Monitor secured entrance (utilizing security camera software).

· General administration duties such as checking emails, filing/faxing/scanning paperwork, scheduling appointments, sign for deliveries

· Contributes to team effort when required

· Handles outgoing mails; sorts and distributes incoming mails

· Drafts, reviews, and proofreads office documents

· Responsible for essential data entry and updating database as assigned

· Maintains and stocks basic office supplies

· Responsible for operating and maintaining office machines, including printers, copiers, and fax

· Ensures compliance with company rules and regulations in the reception area

QUALIFICATIONS AND EDUCATION:

· Basic knowledge of Microsoft Office Word and Excel

· Resourceful, organized, and punctual

· Relevant office experience

· Great customer service skills. They require the ability to provide customer support in a prompt, friendly, and timely manner. They must also be able to follow-up on a case through to resolution

· Effective verbal and written communication skills

· Education: Individuals require a minimum of a High School Diploma or GED to work as a front desk receptionist

· Stress management skills: Front desk receptionists require the ability to maintain composure in high pressure and fast-paced environment

· Self- starter and team player: They must be able to work both independently as well as in a team-oriented environment to accomplish assigned tasks and goals

· Listening and communication skills: They require the ability to actively listen to customers or guests to deduce what their real needs are. They must also possess great oral communication skills to effectively communicate customers’ interest needs and requests to management and appropriate units; as well as written communication skills for filing and documentation

· Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude

· Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to handle a multi-line telephone system promptly and efficiently

· Interpersonal skills: It is vital that they possess strong interpersonal skills to relate easily with people of various background and personalities. It is also required to help them establish relationships and build rapport with employees, customers, and guests

· Computer skills: Front desk receptionists should be proficient with Microsoft Office tools and possess strong keyboarding skills to perform their job successfully

· Organizational skills: They must be Well-organized, detail-oriented, and multi-tasking, with the ability to effectively prioritize assignments. It is also important that they can adapt to change easily

· Technical skills: They require basic skills for operating and maintaining office machinery

WE OFFER:

• Paid weekly
• Robust Benefit Plan Package
• Company pays 75% of Health Insurance Premium
• Dental free for employees
• 401k 50% company match up to 6%
• 2 Weeks of PTO in the First Year!
• Opportunity for Advancement
• Yearend Bonus
• Referral Bonus

Ravin Crossbows, LLC is an Equal Opportunity Employer (EOE).